Be honest, sometimes sending that email feels like more hassle than it's worth. Maybe you only had a "little" question, so you figure you wouldn't bug the other person or you wanted to wait till a "bigger" topic came up and you'd talk about everything all at once. 🙋🏻‍♀️

Either way, we're trying to tear down the barriers to communication and encourage you to contact your us or your compliance consultant as it comes to your mind while tooling around Complect. Now, instead of pulling up Outlook and writing an email (or failing to write that email), you can just chat with them! It's a familiar and easy to use interface for you to ping your specialist while you're actively working on compliance in our system with any question.

You'll always be able to tell if they're online too or have stepped away from the platform. If they're online and respond to you, then it operates like an instant messaging platform, but if they're away then they'll be notified of your message and will respond to your question at their convenience. You'll always have a full record of your ongoing dialogue conveniently in one place through that chat and can finally stop digging through emails on Outlook.